Refunds Purchasing Academy Amsterdam

Last update: v10, October 1ˢᵗ, 2025

Introduction

Purchasing Academy (“PAA’) offers Memberships that can be terminated monthly. Terminations
completed before the end of the billing cycle ensure that no charges are incurred for the
subsequent month.

In addition, Purchasing Academy provides Products available through a one-time payment, after which
the Product can be downloaded and not retrieved.

This model has been deliberately structured to protect our customers from undue financial exposure.
Accordingly, no refunds, whether full or partial, will be issued under any circumstances.

Below, you will find the relevant articles from our Terms & Conditions (“T&C”) that address this
matter. We strongly advise reviewing the full T&C for complete context and consistency.

6. Refunds

6.1 All payments for Memberships and Products are non-refundable. Neither FastSpring nor PAA
provides refunds or credits for any partial Membership period or unused PAA content or Product.

6.2 PAA reserves the right to change the quantity, availability, and content of its services. In
that case, the subscriber is not entitled to a refund or discount.

6.3 If, at any moment, the service is interrupted, this does not entitle the subscriber to a
(partial) refund or discount.

9. Guarantees and Liabilities

9.1 PAA and InkoopAcademie IP B.V. always try to optimize their services. However, they do not
provide any guarantees relating to the functioning of the PAA website, technology, servers, data
streaming, or PAA content. This will not entitle the subscriber to any offset or suspension of its
payment obligations.

11. Miscellaneous

11.5 Suspend or Annul. In the event of the discovery of misuse of login accounts or passwords, or
extraordinary usage, or sustained or frequent breaches of the provisions outlined in these terms,
PAA reserves the right to suspend or terminate the services without prejudice to the right to claim
damages or refunds. In that case, the subscriber is not entitled to any compensation.